Objective:
Aspiring technical writer seeking creative job with design opportunities.
Education:
University of Massachusetts, Amherst
Graduation: May 2009
B.A. in English
Certificate in Professional Writing and Technical Communications
PWTC GPA: 3.86
Major GPA: 3.46
Massachusetts College of Art, Boston
Fall 2003 - Spring 2005
Concentration in Illustration
GPA: 3.5
Software Abilities:
Microsoft Office 2003 - 2007
Microsoft Word
Microsoft Excel
PowerPoint
Adobe Photoshop CS3
Adobe InDesign CS3
Adobe Framemaker 7.0
Macromedia Dreamweaver 2004
Macromedia Flash MX 2004
RoboHELP
Experience:
Hampshire Orthopedics and Sports Medicine
May 2007 - July 2008
Administrative Assistant - Full Time
Personal secretary to partner surgeon.
Clerical work and patient support.
Drafted letters for insurance company authorizations, coordinated schedules, maintained patience and focus in a busy office.
Cathy Cross Inc.
July 2005-August 2006
Customer Service in High-End Retail
Attention to detail demanded for customers' preferences, multi-tasking required in a small, in-demand store.
Volunteer:
Big Brothers Big Sisters
September 2007-Present
Mentor to a 12 year-old girl.
Weekly visits participating in other volunteer opportunities.